Stay Informed Against Fraudulent Chimney Companies

Plenty of homeowners don’t know the ins and outs of their chimney and fireplace systems, which is why hiring a professional for your chimney services is so important. Unfortunately, uncertified companies or individuals also understand the need for a professional and will take advantage of that lack of knowledge by using different scamming techniques and scare tactics. Let’s talk about how you can protect yourself against these fraudulent companies.

Common Scams to Watch Out For

Unsolicited Sales

A company that shows up at your doorstep or cold calls your phone offering services you didn’t request is likely not a reliable company. Be very wary of hiring anyone who offers unsolicited services.

High Pressure Sales Tactics

Another common sign that a company may not be trustworthy is high pressure sales or scare tactics. Some companies will push services you may not really need under the guise of fear-based sales tactics. They will prey upon your desire to keep yourself, your family, and your home safer.

Too Good to Be True Pricing

If the cost of the services sounds too good to be true, they likely are. The company that offered you the quote is most likely either severely underqualified and will provide shotty workmanship, or they are planning a “bait and switch” scam. The bait and switch technique is when a company offers an inspection or cleaning at a highly discounted price only to “discover” severe damage and push immediate costly repairs to save the chimney or fireplace.

Precautionary Measures

To avoid a scam, it’s important to do your research on any company you’re looking to hire, chimney or otherwise.

Credentials

Any company that is qualified will be willing and able to provide you with proof of their credentials and certifications. Always be sure to research the company or ask their technicians for credentials before agreeing to any service.

Recommendations and Reviews

Before hiring, ask around to your neighbors, family, and friends. Getting a recommendation for a chimney sweep is a great way to ensure that the company you choose has a positive reputation backing their work. Another step would be to find and read reviews from real customers. This will show you the kind of experiences others in your area have had with the company and help you decide if they are the right choice for you.

Get Your Contract in Writing

Another common scam tactic some companies will use is the “ghosting” method. This is when a company pushes for a down payment or deposit in advance for services, only to disappear once you pay, never actually completing the service. Other companies may push extra services that they don’t plan on completing. 

Having your agreement for services in writing will protect you in the case that a company tries to scam you either through ghosting or underdelivering on agreed services.

Felgemacher Is Here to Help!

We have a certified and experienced team ready to serve you. We believe in transparency, quality, and the highest level of customer care possible. Read reviews from real customers, call us at 716-482-1820 or contact us online today to speak with our team and schedule a chimney or fireplace service you can rely on!